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  • Shipping & Returns Policies

Shipping & Returns Policies
Home / Shipping & Returns Policies

All items are brand new and unusued.

Dovo-USA exclusively offers Personal Use items, designed for direct interaction with human tissue bearing no factory tamper seal.   As such, these items (due strict consumer protection law) cannot be returned unless defective as defined by their manufacturer.

Please contact us directly if your merchandise bears a fault you believe to be a defect in manufacturing, so we can determine if it is within or in violation of our specific tolerances for these handmade items based on the photographic evidence you provide.

For the simplicity and speed of our site loading, Dovo-USA exclusively ships to US-mail addresses and includes the cost of shipping at no additional charge with your order; please consult the handlers list for the trusted resellers which can in most cases ship to several countries.   Orders <$100 USD receive standard speed shipping (USPS First Class Mail), and >$100 USD orders may in some cases receive expedited shipping.   Dovo-USA reserves the right to compel a signature collection at the time of delivery depending upon the conditions of your order.

Dovo-USA endeavors to ship all orders within one business mailing day cycle, and operates upon the same schedule as the USPS beyond our biannual holiday closures.

Please note that open razors will require +1-2 additional handling days for post-factory honing to be performed by The Superior Shave, if you so elect to purchase your razor in this condition.

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